Privacy Policy

IOD Services (IOD) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a demo, contact us, or use our services.

Information We Collect

We collect information you provide directly through forms and communications, along with limited data collected automatically when you browse our website. If you use IOD Services clinically, certain imaging and related information may be processed to deliver remote guidance and radiology reporting.

Information You Provide

When you schedule a demo or contact us, we may collect details such as your full name, clinic/organization name, email address, phone number, service interest, and any message or notes you submit.

Information Collected Automatically

When you visit our website, we may collect technical and usage data such as IP address, browser type, device information, pages visited, time spent, and referral sources. This information helps us understand site performance and improve user experience.

Service and Clinical Data (If Applicable)

If you are a clinic using IOD Services, our platform may process ultrasound images and related clinical information necessary for secure upload, remote scanning guidance, and radiology interpretation. This data may be subject to HIPAA and governed by separate customer agreements.

How We Use Your Information

We use your information to respond to inquiries, schedule demos, provide support, deliver services, improve our platform and website, maintain security, and comply with applicable legal and regulatory requirements.

Cookies and Tracking

We may use cookies and similar technologies to support website functionality, analyze traffic, and improve performance. You can manage cookie preferences through your browser settings, but disabling cookies may impact some features.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who support our operations, professional advisors, or legal authorities when required. In the case of a business transfer (merger or acquisition), information may be transferred with appropriate safeguards.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, or disclosure. While no system is completely secure, we continuously work to protect your data.

Data Retention

We retain information only for as long as necessary to provide services, support operations, meet legal obligations, and maintain compliance requirements. Retention duration may vary depending on data type and usage.

Your Rights and Choices

Depending on your location, you may have the right to request access, correction, or deletion of your personal information, and to opt out of marketing communications. You may contact us to submit a request at any time.

Children’s Privacy

IOD Services is not intended for children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page or email us at your official support address.